Our team comprises of dentists, marketers & health professionals who have all joined forces to create the RoboReception brand.
A passionate dental mentor through and through, Grant wears his heart on his sleeve and has gained a reputation as the ‘no-nonsense, tell-all’ dentist on social media.
His Ugly Truth videos have now been watched hundreds of thousands of times across the globe earning him a marmite reputation. You either love him or you don’t; but you still listen to what he has to say—he has seen it and worn the T-shirt and is happy to tell all.
An experienced marketer, Donna has worked across various industries throughout her career and has been in dental marketing for 8 years. She is passionate about keeping processes and systems simple, so they are actually utilised.
She is never afraid to challenge the norm and ask those awkward questions—no question is a dumb question—plain speaking, why use jargon if you don’t need to?She has built one of the fastest-growing dental ChatBots & CRM systems in the U.K.
Outside of the RoboReception Squad Life, Donna is also a mum, who enjoys discovering new places, both near and far.
Donna is also:
Shrutika is the Founder, Creative Director & First Storyteller at her agency, Varta Creative Studio; and the lead designer of the RoboReception website.
A passionate designer since her first stint with Microsoft Publisher when she was 9 years old, she went on to study design from the age of 16 and graduated from the University of Westminster with a First Class Honours degree in Graphic & Communication Design in 2015. She has worked across multiple design disciplines such as publishing and advertising ever since; and worked with big-name clients including E&Y, McDonald’s and Universal Pictures throughout her career, before launching her own studio in early 2020.
She now leads her agency from its base in England and has successfully launched over 20 brands—including 9 healthcare and dental brands—in the first 3 years of the business.
Jonathan ensures that businesses in the dental sector have access to the best advice at a competitive cost. He can also help the following type of healthcare businesses manage legal risk:
Jonathan also advises on issues with NHS England and the Care Quality Commission and regularly deals with dispute resolution for dentists and doctors, whether this be by way of mediation or litigation.
Jonathan is also the Chair of the Greater Manchester Dental Business Advisers(“GMDA”). GMDA was established in 2011 as a network for healthcare professionals advising on legal, accounting, financial and banking matters for the dental profession. If you need specialist advice in these sectors, Jonathan will be more than happy to make an introduction.
With over 30 years’ experience working as a business management consultant, Ian's experience for much of this time has been with business process management; discovering, documenting, improving, and automating processes. With an in-depth knowledge of data and process flows, Ian is adept at using compliance to create improvement.
Ian is a father of 7 and Grandad to 3, he is also first to volunteer to work with our ever growing international client base; we don't know why he likes traveling so much.
Laura is the Lead Developer of RoboReception LeadTracker.
Having been a developer for over 12 years, Laura has worked with a variety of organisations, developing top end SaaS systems and is highly experienced. Working with the UX and UI team, Laura works hard to ensure that LeadTracker is as intuitive as possible, making it easy for FoH teams to adopt.
Marc has a twenty-year track record in customer services, helping corporates and successful family firms to thrive. He’s responsible for ensuring patient and client phone calls are answered in a timely, clear and caring way. He’s a people person, but laser focussed on making our clients more efficient and effective than their competitors.
With a wealth of hospitality experience, Zanele handles patient calls with a calm and friendly manner, ensuring your patient feels heard and cared for.
Drew is a friendly voice at the end of the phone when your patients are trying to contact you. Attention to detail and a brilliant listener, Drew will make sure that your patients feel well looked after.
William, has just shy of 20 years working within customer centric environments, alongside teams big and small where the focus has been around providing quality and delivering on what is promised.
His career started in hospitality, where he led teams in a variety of establishments, consisting of pubs and bars in London, as well as hotels, and finally working as a front of house manager on an Eco Resort in Tobago.
William transitioned into account and client management within the education sector. Where he lead on the facilitation of training for his clients, so the organisations they represented had the required skill sets to thrive as companies in the 21st Century.
Customer satisfaction is at the core of his approach to everything. He believes ‘to do right by your customer, is to do right by your business, and success should be celebrated.’
Our services allow you to focus on your core business activities while we take care of lead nurturing and patient conversion. As a dentist, I understand the struggles of keeping up with the business demands, and that's why we offer an automatic system to manage your enquiries.
Join our RoboReception community today and 'be one step ahead'!
LeadTracker is working well for me so far thank you, I'm finding it's a really straightforward and convenient way to keep on top of new enquiries/leads and a useful reminder to follow up where necessary.
When someone as fussy as me is on board, you must be doing something right. My team is pumped!
This guy is an absolute legend and knows his stuff when it comes to marketing. I can't thank you enough, Grant!
Mind blown - so many great ideas to implement!
It's an absolutely incredible tool to add to your website and only costs £99/month, made by a legend of a dentist for dentists, Grant McAree.
30-minute challenge to increase turnover and improve productivity in the dental practice. 30 minutes of your time! What have you got to lose?visit blog
What exactly is a chatbot? It is a bit of software that allows a human to interact with a website. It brings the page alive, it makes the homepage behave almost like a human.visit blog