Don't take our word for it. Ask the experts

It’s like having a third receptionist who works 24 hours, welcoming new patients and ensuring existing ones are looked after. I was a bit sceptical to start with. It answers, it books and keeps us open when we are closed.

We used to miss calls – including patients who phone at odd times of the day and night and don’t want to talk to an answerphone. Even older people engage with this as it’s easier than redialling 20 times at 8am on a Monday.

I was amazed how quickly my team adopted this. They are not big on change and think AI is scary. It’s released them to deal with walk ins and rebook patients as they leave the practice as they are not constantly on the phone.

We have 8 surgeries with a lot of older NHS patients. This answers every call when we can’t, in a very simple way to follow. It’s clever, yet easier to use than an iPhone. It saves time and money, making things accessible to all.

This has tripled our Invisalign enquiries. My treatment coordinator has a single point of follow-up and can report all her numbers anytime, with values and success rates. It makes her day and my job as a practice manager easier.

I no longer have an out of hours mobile phone – or worry about missed emergencies on weekends or Bank Holidays. I can see every enquiry on any device even offsite – and check they have been followed up fast. No risk, lots of reward.

RoboReception pays for itself in days, not weeks or months. We’ve now been using it for three years. You can tell it was designed by dentists for patients, unlike most of the old systems we still use in the practice.

I run a squat practice and thought this system was just for established groups. It’s completely changed the way I’ve been able to grow my small business using the same tools the big brands benefit from.

RoboReception handles hundreds of calls for me every month. As a practice manager, it gives me the accurate data I need to show the principal dentist how things are growing against budget. I used to do this in Excel weekly!

As a treatment coordinator, this is brilliant. I see every patient journey in a way that’s actionable – showing where we are doing well and what we can change. It’s smart yet simple to use. It’s not taking my job, it’s making my job better.

We are very fussy about our brand and the way we talk to our clients. Within 24 hours, RoboReception sounded like our perfect team member. It has saved us time and money, and brought in new business we can measure.

I look after new patient consults for 8 regional practices in a ‘hub’. RoboReception centralised it all for us in two weeks. We use 4 different patient management systems, and it works with every single one.

We started off using just the website chatbot. Now we have their LeadTracker and CallTracker – fully integrated with Dentally – it just works, effortlessly. I didn’t learn IT at dental school, I just like things that deliver on their promises.

I didn’t need to change any hardware. No great effort, it went live in 24 hours using my existing phone system, the guys at RoboReception actually did it for me at 5pm, and we started getting enquiries in 20 minutes.