We used to miss calls – including patients who phone at odd times of the day and night and don’t want to talk to an answerphone. Even older people engage with this as it’s easier than redialling 20 times at 8am on a Monday.
Open when we're closed
We used to miss calls – including patients who phone at odd times of the day and night and don’t want to talk to an answerphone. Even older people engage with this as it’s easier than redialling 20 times at 8am on a Monday.
Everyone talks about AI. Very few people are talking about responsibility. RoboReception wasn't born from a business plan, it was…
Read the post→Most practices think their PMS is a CRM. It isn't. Here's the difference, and why it matters for tracking enquiries.
Read the post→
AI reception doesn't have to cause friction with your team or your patients. Here's a phased, five-step approach to rolling…
Read the post→