An inspired healthcare software company serving a desperate need.

A passionate dental mentor through and through, Grant wears his heart on his sleeve and has gained a reputation as the ‘no-nonsense, tell-all’ dentist on social media.

His Ugly Truth videos have now been watched hundreds of thousands of times across the globe earning him a marmite reputation. You either love him or you don’t; but you still listen to what he has to say—he has seen it and worn the T-shirt and is happy to tell all.

An experienced marketer, Donna has worked across various industries throughout her career and has been in dental marketing for 8 years. She is passionate about keeping processes and systems simple, so they are actually utilised.  

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She is never afraid to challenge the norm and ask those awkward questions—no question is a dumb question—plain speaking, why use jargon if you don’t need to?She has built one of the fastest-growing dental ChatBots & CRM systems in the U.K.

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Outside of the RoboReception Squad Life, Donna is also a mum, who enjoys discovering new places, both near and far.

Shrutika is the Founder, Creative Director & First Storyteller at her agency, Varta Creative Studio; and the lead designer of the RoboReception website.

Jonathan ensures that businesses in the dental sector have access to the best advice at a competitive cost. He can also help the following type of healthcare businesses manage legal risk:

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• Pharmacists
• Vets
• Opticians
• Physiotherapists
• GPs

With over 30 years’ experience working as a business management consultant, Ian's experience for much of this time has been with business process management; discovering, documenting, improving, and automating processes. With an in-depth knowledge of data and process flows, Ian is adept at using compliance to create improvement.

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Ian is a father of 7 and Grandad to 3, he is also first to volunteer to work with our ever growing international client base; we don't know why he likes traveling so much.

Laura is the Lead Developer of RoboReception LeadTracker.

Having been a developer for over 12 years, Laura has worked with a variety of organisations, developing top end SaaS systems and is highly experienced. Working with the UX and UI team, Laura works hard to ensure that LeadTracker is as intuitive as possible, making it easy for FoH teams to adopt.

Marc has a twenty-year track record in customer services, helping corporates and successful family firms to thrive. He’s responsible for ensuring patient and client phone calls are answered in a timely, clear and caring way. He’s a people person, but laser focussed on making our clients more efficient and effective than their competitors.

With a wealth of hospitality experience, Zanele handles patient calls with a calm and friendly manner, ensuring your patient feels heard and cared for.

Dawn has 30 years of dental nursing experience. She enjoys talking to people on the phone, making them feel at ease, and going out for long walks with her dogs in the countryside.

William, has just shy of 20 years working within customer centric environments, alongside teams big and small where the focus has been around providing quality and delivering on what is promised.

His career started in hospitality, where he led teams in a variety of establishments, consisting of pubs and bars in London, as well as hotels, and finally working as a front of house manager on an Eco Resort in Tobago.

Vicky makes sure that all of our products are showcased across our social media platforms. Answering queries, creating content and being an all round social media whizz.